R3 Services
Consulting and IT Services - With over 25 years of IT experience, and over 10 years independently supporting clients in the Austin area we understand what you need to make your business as profitable as possible. You focus on making your profits, we focus on fixing your hardware. Will & Josh strive to provide their R3 family with a stress-free and efficient experience with Integrity in mind, even in the face of a disaster. Simply put, we see our partner's businesses as our own.
And yes, we do have all those fun services every good MSP should have. 24-hour support, automatic alert systems, remote support & monitoring, direct lines of communication with your technician, Backup & Recovery solutions, and Multi-Factor Authentication just to name a few.
IT Consulting
When you partner with the R3 family, you take on tech experts ready to get your IT-debt paid off, and elevate your business to the next level.
Managed Services
R3 offers Fully Managed IT Services, as well as Partnered IT services, where we help with what you need, when you need it. You take care of the rest. Its like a support like for your techs.
Cybersecurity Services
From compliance with your insurer, to keeping your client data safe we can get you where you need to be. R3 is Partnered with Cisco DUO for Multi-factor Authentication tailored to your environment.
Network Management
Partnered with several business class providers, R3 can broker your Internet plans and act as your ISP. One bill! We can also make sure your local network is top notch as we have over 20 years experience in Networking.
Strategic Long Term Growth
R3 will assist you in developing clear goals for your organization. This can range from simple Windows updates to modernizing legacy systems. We will do a full Discovery period for your environment so we know most of the little ins and outs. We then formulate a strategy based on our findings. After implementation we will go through an evaluation process, looking at the new direction, and seeing what issues still need addressing.
Cloud Services
We have Azure and AWS experts ready to maximize your cost savings, secure your cloud environment, start/finish projects, optimize cloud systems for cost efficiency, lift and shift legacy systems into the cloud, and much much more!
Procurement Services
R3IT only procures assets via authorized channels. We only install business class solutions and will never set a client up with consumer grade equipment. Some of the vendors we work with regularly, or have a partnership with include Cisco, Dell, and Microsoft.
Client Management & Monitoring
Upon onboarding your business into the R3 family, you will gain access to 24/7/365 monitoring of your systems. Alerts included. We have a remote connectivity solution for all our clients for quicker remediation of issues that may arise.
Partnered CIO (pCIO)
The R3 Partnered CIO experience will ensure your business technologies are in-line with the goals of your business. Strategic direction, Budgeting, planning, and Executive level consulting to develop a roadmap for your business’ success.